Frequently Asked Questions

For all products we offer AfterPay, Apple Pay, PayPal or debit/credit cards.

To book in any event we required a 20% security deposit of your total booking to secure your booking. Furthermore, the full amount of the booking will need to be paid in full two weeks prior to the event date.

The 20% security deposit secures your booking and is refundable up until 30 days prior to any event. Therefore, you will need to give us 30 days notice if there is any cancelations or need to reschedule.

The security deposit will be refunded within a week after the event date, given that all the equipments has been returned and is not damaged.

The 25% security deposit will cover the cost if anything needs to be replaces or dry cleaned. This will be automatically taken out of the security deposit and the balance refunded.

To replace if damaged or missing:

Rugs - $119

Cushions - $30-$69

Glassware $6-12 Each

Unfortunately, we do not offer refunds due to the weather. All events need to be planned ahead with a wet weather back-up option. To protect our hire equipment we will be unable to set up in the rain or a place that has no cover from the potential rain.

The numbers can be adjusted up until 30 days prior to your event. We require final numbers 30 days prior to any event.

Unfortunately, once the final numbers have been confirmed 30 days prior to the event we start the preparation of organising our equipment to accomodate for the guests Therefore, numbers cannot be adjusted once the final numbers have been confirmed.

We are located in Western Sydney NSW. We travel around this area as well as the al other regions of Sydney.

Our picnic hire time is 3 hours in public places. You can extend the hire times for an additional $100 per hour. For Wedding & engagements arrangements may vary.

We will be back to pick up everything at the arranged pick up time. If for any reason you wish to leave earlier contact us on instagram or call 0404 939 929

For event prices you can browse The Hire Series or send us an enquiry to find out our price range.

All events vary in price due to styles, amount of guests and location.

Guided paint & Sips go for 2-4hours, depending on the group size & painting.

All paint & sips require at least 2 hours set up time, and 2 hours pack up time. Therefore if you are hiring a venue you will have to include at least 6-8 hours fo any paint & sip

Yes, as soon as a security deposit is paid, therefore, if we have not received a deposit your booking is not secure.